Customer Service Specialist
Company: TEKsystems
Location: Linden
Posted on: November 30, 2025
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Job Description:
Job Description TEKsystems is currently supporting a client in
Linden, NJ for a Customer Support Specialist. This role will be
supporting customer account order processing and product
information to maintain a high quality customer experience.
Applicants with strong SAP and customer support skills are
encouraged to apply. Description You act as a focal point for
customer questions and concerns related to Supply Chain Order To
Cash (OTC) area. You will be responsible to coordinate with
relevant parties to ensure timely responses and product delivery to
customers and affiliates. Identify customer requirements and work
with the relevant parties to provide outstanding customer
experience for new and existing supply chains Collaborate with
operations and customers to steward timely delivery to customers.
Act as operation focal point for customer queries and complex sales
order resolution Manage invoicing and receivables including
exceptions Strive for continuous improvement through investigation
of exceptions, identification of process inefficiencies and
assistance to resolution of customer complaints Drive efficiency in
the process through analysis and optimization Participate in
continuous improvement projects to contribute in the area of
expertise and gain knowledge to the broader context within the
project Ensure correct on-time and complete sales order entry
Invoice products accurately on time and complete Process
consignment orders and month-end closing activities according to
agreed business processes Support accounts receivables-invoice
exceptions, issuing debit or credit notes if/whenever applicable
Support sales account managers in following up on overdue orders
Manage complaints in compliance to monitor and improve Customer
Performance Support potential supply disruptions incidents to
minimize impact on customers Qualifications 5 years of Customer
service skills Order processing experience in a consumer product or
manufacturing environment SAP order processing experience Order to
cash exp Root cause analysis and negotiation skills Additional
Details Monday-Friday 8am-5pm Hybrid work environment- Mon/Friday
remote Contract-to-hire opportunity full benefits and 401K option
Job Type & Location This is a Contract to Hire position based out
of Linden, NJ. Pay and Benefits The pay range for this position is
$27.00 - $27.00/hr. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific
elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following: •
Medical, dental & vision • Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions
available • Life Insurance (Voluntary Life & AD&D for the
employee and dependents) • Short and long-term disability • Health
Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Linden,NJ. Application
Deadline This position is anticipated to close on Dec 5, 2025.
h4>About TEKsystems:\n\n We're partners in transformation. We
help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. \n\n
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. \n\nAbout TEKsystems and TEKsystems Global
Services \n\n We’re a leading provider of business and technology
services. We accelerate business transformation for our customers.
Our expertise in strategy, design, execution and operations unlocks
business value through a range of solutions. We’re a team of 80,000
strong, working with over 6,000 customers, including 80% of the
Fortune 500 across North America, Europe and Asia, who partner with
us for our scale, full-stack capabilities and speed. We’re
strategic thinkers, hands-on collaborators, helping customers
capitalize on change and master the momentum of technology. We’re
building tomorrow by delivering business outcomes and making
positive impacts in our global communities. TEKsystems and
TEKsystems Global Services are Allegis Group companies. Learn more
at TEKsystems.com. \n\n The company is an equal opportunity
employer and will consider all applications without regard to race,
sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law.
Keywords: TEKsystems, Tuscaloosa , Customer Service Specialist, Customer Service & Call Center , Linden, Alabama
