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Field Support Technician I - Printers

Company: eXcell
Location: Tuscaloosa
Posted on: February 16, 2020

Job Description:

At eXcell, you're more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!--* * * Contract to Hire Opportunity * * *--The Field Support Tech in this position will perform break-fix work in Tuscaloosa and the surrounding area. Candidates must have strong printer support skills. This is a driving position which requires a DMV background check to be completed Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview: Technician will travel to each client's location to provide service Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers Works under general supervisionRequired Qualifications: 3+ years of experience supporting desktops, laptops, and printers Strong printer support skills required 3+ years of customer service experience required Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends Interpersonal skills needed to interact with a wide range of users and environmentsBasic Needs / Haves: Reliable transportation and a valid driver's license required (driving position - reimbursed accordingly) Ability to work from a bent, crouched, or kneeled position Ability to work on a ladder or lift Ability to lift up to 50 lbs. Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines) Laptop and basic hand tools requiredPreferred: CompTIA A+ certification OEM Printer Warranty certifications OEM Laptop / Desktop Warranty certifications Server experience a plus--W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell--- Supports Equal Employment Opportunity** eXcell---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit--www.excell.com.

Keywords: eXcell, Tuscaloosa , Field Support Technician I - Printers, Engineering , Tuscaloosa, Alabama

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