VP, Product & Platform Owner - Life Solutions
Company: Lincoln Financial Group
Posted on: February 23, 2021
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fraud team firstname.lastname@example.org if you encounter a recruiter or
see a job opportunity that seems suspicious. VP, Product & Platform
Owner - Life Solutions Alternate Locations:--Greensboro, NC (North
Carolina); Hartford, CT (Connecticut); Radnor, PA
Relocation assistance will be considered/provided for this
opportunity within our company guidelines. Level:-- P6 --
About the Company
Lincoln Financial Group, a Fortune 250 company with over 10,000
employees, provides advice and solutions that help empower
Americans to take charge of their financial lives with confidence.
Our core business areas - Life Insurance, Annuities, Retirement
Plan Services and Group Protection - focus on supporting,
preserving and enhancing over 17 million customer's lifestyles and
Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is
the marketing name for Lincoln National Corporation (NYSE: LNC) and
its affiliates. The company had $238 billion in assets under
management as of December 31, 2018.
Ranked one of the Best Large Employers in America by Forbes
magazine, Lincoln Financial Group makes a serious investment in our
employees' futures through a broad range of wealth accumulation and
protection plans, health and wellness programs, and career
development resources designed to help each individual reach their
personal and professional goals. General Purpose of Job As the VP,
Product & Platform Owner, you will provide strategic leadership to
product-level and digital platform strategies for Lincoln's Life
Solutions Strategic Implementation & Customer Experience business.
You will develop the strategy and implementation roadmap for
bringing product innovation to market and will provide highly
specialized expertise working with business leaders, IT, and other
key stakeholders to define the vision, capabilities, roadmap, and
adoption needed for the digital program. You will engage
third-party experts to inform the strategy, structure, and talent
needed to meet/exceed the objectives and desired results for this
If you are seeking an opportunity to drive meaningful change, have
an entrepreneurial spirit and want to be part of an empowered
team--- this could be the position for you!
--- Oversees and leads the development of an overall strategic
roadmap with customer experience teams.
--- Leads the execution of the strategic roadmap by ensuring the
development of customer experience programs across various digital
channels, including, but not limited to voice/chat bots &
applications that align to key moments of the customer journey.
--- Leads and executes user and stakeholder meetings to acquire
knowledge of user activities, needs and mindsets, as well as the
market and business needs/requirements.
--- Oversees the development of complex performance metrics and
benchmarks to track, assess, and improve the effectiveness of
--- Provides regular performance analysis and recommends future
enhancements and additions to the digital portfolio to senior
--- Develops the strategy and successful implementation of bringing
product innovation to market.
--- Establishes and executes against appropriate financial and
productivity measures and metrics.
--- Influences the product value proposition internally and
externally (i.e. business partners, financial advisors, advisory
--- Maintains knowledge on current and emerging developments/trends
for insuretech and fintech, assesses the impact, and collaborates
with executive/senior management to incorporate new trends and
developments in current and future strategies.
--- Leads the identification, development, and implementation of
strategic process improvements that improve quality across the
organization, using influence to drive change with stakeholders and
--- Provides highly specialized expertise and thought leadership to
internal/external stakeholders regarding digital efforts supporting
the business operations functions. Certifications Education &
Experience --- 4 Year/Bachelor's degree or equivalent work
experience (4 years of experience in lieu of Bachelor's) (Minimum
--- 12+ Years of experience in digital marketing or product
management experience with an insurance products business that
directly aligns with the specific responsibilities of this
--- Strong presentation skills with demonstrated ability to
influence at all levels of management through clear, informed and
--- Excellent written and verbal communication skills.
--- Advocates effectively, readily command attention and respect in
groups as demonstrated by people listening to and getting on board
with initiatives for his/her assigned area(s) of responsibility
--- Ability to think critically, analyze information and to
evaluate the implications of a course of action or solution.
--- Ability to effectively resolve difficult disputes and business
challenges using highly refined functional, partnering and
--- Demonstrated ability to develop strategies and business plans
to deliver and exceed expected business objectives and results.
--- Demonstrated strong relationship management skills with
internal clients (e.g. senior/executive management, peers and
colleagues); proven ability to develop creative and collaborative
--- Demonstrates strong project management leadership skills
including, critical ability to coordinate and balance multiple
projects in a time-sensitive environment, under pressure, and
--- Proficiency with Microsoft Office Suite (Word, Excel,
--- Demonstrated experience as a thought leader. Will be able to
demonstrate being sought after for advice, counsel, and judgment.
This position may be subject to Lincoln's Political Contribution
Policy. An offer of employment may be contingent upon disclosing to
Lincoln the details of certain political contributions. Lincoln may
decline to extend an offer or terminate employment for this role if
it determines political contributions made could have an adverse
impact on Lincoln's current or future business interests,
misrepresentations were made, or for failure to fully disclose
applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our
web site or to personal e-mail accounts of employees of Lincoln
Financial Group are considered property of Lincoln Financial Group
and are not subject to payment of agency fees. Lincoln Financial
Group ("LFG") is an Equal Opportunity employer and, as such, is
committed in policy and practice to recruit, hire, compensate,
train and promote, in all job classifications, without regard to
race, color, religion, sex (including pregnancy), age, national
origin, disability, sexual orientation, gender identity and
expression, veterans status, or genetic information. Applicants are
evaluated on the basis of job qualifications. If you are a person
with a disability that impedes your ability to express your
interest for a position through our online application process, or
require TTY/TDD assistance, contact us by calling 260-455-2558.
Keywords: Lincoln Financial Group, Tuscaloosa , VP, Product & Platform Owner - Life Solutions, Executive , Greensboro, Alabama
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