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Market Medical Director

Company: Heal
Location: Greensboro
Posted on: February 23, 2021

Job Description:

Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country. Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings. In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve. Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.-- Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community. Our Values:

  • Aim for Understanding
  • Be All In
  • Bring Your Whole Self
  • Put Members First About our Team: We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with members --in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.-- About the Role:-- As a Market Medical Director, you will be responsible for providing medical oversight to clinical staff across our community-based care teams and multiple Cityblock clinic locations in the market. You will collaborate with our partners, and lead the development and refinement of clinical practices and policies.-- You will:--
    • Play a lead role in development, monitoring, evaluation, and quality improvement activities across multiple hubs, including review of member and care team quality of care concerns
    • Drive program development and integration of clinical innovations, including community medicine, care transitions, palliative care, and others.
    • Ensure appropriate clinical supervision and oversight of Medical Directors, Associate Medical Directors, Physicians, and Advanced Practice Clinicians who are managing members with complex physical, cognitive, and behavioral health needs as a part of an interdisciplinary care team
    • You will also support clinicians providing services at the hub operating within the market--
    • Share responsibility with General Manager for Total Cost of Care and other market metrics
    • Be a strategic leader for Cityblock in the provider community--
    • Interface with partner PCPs, specialists, hospitals, and community based organizations to promote an understanding of Cityblock's model, facilitate collaboration, and promote effective patient co-management
    • You will be responsible for cost of care initiatives at Cityblock and partner with your local teams to develop initiatives to support high quality member care--
    • You will also be responsible for: clinical risk management, achieving practice-level and individual patient quality outcomes--
    • You will partner with Cityblock's data and operations teams to understand potential drivers of utilization. You will be responsible for translating this information to local Medical Directors and working with them on potential solutions--
    • Spearhead clinical quality and performance improvement initiatives that may span multiple locations
    • You will support your Medical Directors in clinical best practice adoption with specific focus on providing appropriate care to complex populations and furthering the integration of behavioral health and primary care services
    • Participate in the development and delivery of educational content around complex care delivery, geriatrics and palliative care, chronic disease management, and integration of primary and behavioral health needs.--
    • Assist in training and mentoring new employees as needed.
    • Provide clinical care to a small panel of members with complex needs, with an emphasis on chronic disease management, primary behavioral health, primary palliative care and substance use disorder diagnosis and treatment
    • You will participate in appropriate strategic, clinical committees meetings locally and centrally to support Cityblock's programs across our markets
    • Attend external meetings and activities, and maintains professional credentialing and CME standards
    • Work daily within our custom-built care facilitation platform, Commons--
    • You will work a full-time week. You will also participate in a Saturday Rotation and the Cityblock on-call schedule. Your work may take you outside of normal business hours as urgent member needs arise.-- Requirements for the Role:--
      • You are an independent self-starter, a leader, and a strategic thinker who is excited about the big picture of whole community health, and the ongoing evaluation and iteration of our care model
      • You are an MD or DO, Board Certified in Internal Medicine, Family Medicine, or Medicine-Pediatrics with an unrestricted license to practice in the state in which you are employed with Cityblock
      • You are an experienced Clinical Leader and have worked at a strategic level to support multi-site clinics and/or dispersed community-based teams across a geographic region--
      • You know how to build clinical teams and structures at scale--
      • You have developed teams, supervised clinical team members, and have held administrative roles in clinical organizations or other innovative care models
      • You have experience providing clinical services to individuals with co-occurring chronic medical and behavioral health conditions, and have interest in serving complex, vulnerable, and disabled populations.
      • Experience working collaboratively with an interdisciplinary care team, and specifically working alongside community health workers or care coordination staff
      • Have interest in serving complex, vulnerable, and disabled populations
      • Proven skills, knowledge base, and judgment necessary for independent clinical decision-making.
      • You are excited to use technology to support your work and help drive the ongoing evaluation toward new and better care
      • You are proficient in reviewing and responding to critical member health and population data--
      • You have an unrestricted driver's license and vehicle for daily use-- How We Define Success:
        • At thirty days, you will have a foundational understanding of the Cityblock models of care as well as the core leadership responsibilities
        • At sixty days, you will have begun clinical care and supervision of your regional teams--
        • At ninety days, you will have established yourself in your leadership roles, inclusive of managing your team, working within your regional and institutional leadership structures, and are understanding and responding to the data and metrics of your market's member population--
        • By six months, you are comfortable and largely facile in all current functions of your role within your Cityblock practice
        • By one year, as market-wide leadership, you are actively collaborating on the strategies needed for further advancement, strengthening and evolution of the Cityblock models of care on a regional level-- Nice to Have, But Not Required:--
          • Home-visiting clinical experience preferred
          • You have experience with quality improvement, monitoring and evaluation, health systems strengthening, innovation and training
          • You have additional work experience as a geriatrician or behavioral health specialist in a low-income community or in a community health setting
          • Experience working collaboratively with an interdisciplinary care team, and specifically working alongside community health workers or care coordination staff.
          • DEA-approved to provide buprenorphine treatment for substance use disorder What We'd Like From You:
            • A resume and/or LinkedIn profile--
            • A short cover letter, please!-- Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. - We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means. Are you legally authorized to work for Cityblock in the United States? --*
              How did you hear about this job opportunity? --*
              Will you now or in the future require Cityblock to serve as a sponsor for employment (e.g., H-1B--visa--status)? --*
              Have you worked for Cityblock, or received an offer in the past? --*
              This question will help us to filter in-bound candidates who have worked for Cityblock before, or may have received an offer.-- Confidential Diversity & Inclusion Survey We take equal opportunity seriously here at Cityblock and are working to build a company that is as diverse as the communities we serve. Completing this survey is voluntary , but we hope that you will choose to answer. All responses are kept completely private - they cannot be seen by anyone reviewing your application, they are not used for or against your candidacy in any way.Because the EEOC identifying questions are limiting, we would like to provide more options to our candidates to self identify for their gender, race, and age. Our work here at Cityblock is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with building a diverse and inclusive team. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.-- Individuals seeking employment here at Cityblock are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. And, because we do business with the government, our recruiting and hiring practices must meet affirmative action and equal employment opportunity standards. Part of this is inviting applicants to self identify, which allows us to comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Thank you! Toyin, Iyah and Bay-- Co-Founders, Cityblock Health What age group do you belong in?
              18-20
              20-30
              30-40
              40-50
              50-60
              60+
              What gender group do you identify as?
              Cis-Male
              Cis-Female
              Non Binary
              Trans Woman
              Trans Man
              Other (Open Comment)
              What race do you identify as?
              African-American / Black
              Hispanic / LatinX
              Caucasian / White
              East Asian (including Chinese, Japanese, Korean, and Mongolian)
              Native American/Alaskan Native
              Middle Eastern
              Pacific Islander
              South Asian (including Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan)
              Southeast Asian (including Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese)
              Prefer Not To Answer
              Other (Open Comment)
              U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Cityblock Health are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
              • Autism
              • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
              • Blind or low vision
              • Cancer
              • Cardiovascular or heart disease
              • Celiac disease
              • Cerebral palsy
              • Deaf or hard of hearing
              • Depression or anxiety
              • Diabetes
              • Epilepsy
              • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
              • Intellectual disability
              • Missing limbs or partially missing limbs
              • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
              • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Heal, Tuscaloosa , Market Medical Director, Executive , Greensboro, Alabama

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