Company: Professional Alternatives
Posted on: May 6, 2021
Bank Concierge needed ASAP! Monday-Friday 9am-4pm (April 26-May
21) $15/hour As the Bank Concierge, you will be assisting customers
with transactions through the ITM digital experience. Our goal is
to humanize technology! While banking through an ITM is a digital
experience, it is also a personal one with a live teller available.
- Must be high energy, friendly and outgoing, with a strong
customer service background
- Comfortable with, and excited to learn new technology
- Exude confidence, friendliness and enthusiasm, speak clearly
and respond appropriately
- Comfortable with being "on stage" for long hours, being outside
all day, and on your feet all day, while remaining enthusiastic
with big smiles!
- Banking experience preferred ***Training will be provided
during ITM launch day (first day of work) Job Requirements:
- Be stationed next to the ITM to greet individuals as they enter
the branch or drive into the drive-thru. Greet and ask if you can
help the customer...
- Encourage customers to use the new technology for any
transaction that can be completed with the LIVE Teller; you're just
encouraging, NOT forcing, customers to use this technology. It is
- Explain to the customer how to prepare (ID, check endorsed
- Get the customer started, then step away and let the LIVE
teller take over. If they choose to use the new ITM automated
system then guide the customer through the session
- Offer customer a stylus as a "thank you" for trying the new
Keywords: Professional Alternatives, Tuscaloosa , Bank Concierge, Hospitality & Tourism , Tuscaloosa, Alabama
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