Retail Sales Representative
Company: Vyve Broadband
Location: Aliceville
Posted on: May 28, 2023
Job Description:
Hey you! Yesss, you. You're likely reading this job posting on a
device or computer connected to the internet. But did you know that
the internet you're using now was likely ordered to specification,
delivered, and installed by a company just like Vyve. - And we're
looking for someone like you to help us do what we do best.Vyve
Broadband serves largely non-urban communities in sixteen states,
including Alabama, Arkansas, California, Colorado, Georgia, Idaho,
Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South
Carolina, Tennessee, Texas, Washington, and Wyoming. We offer a
comprehensive suite of access, fiber connectivity, cable television
and voice services for commercial and residential customers,
including support for next generation technologies such as AR/VR,
IoT, SD-WAN and Cloud. -Whether you're looking to learn a new skill
or advance your existing career in an in-demand industry, Vyve
Broadband is looking for you. Why Vyve?
Pay range starts from $13.00/hr. -
$15.50/hr. Depending on experience.Crazy competitive benefits such
as:Free Vyve services for those who live within our service
areaPaid TrainingUncapped CommissionCareer Progression with courses
that come with raises and bonusesQuarterly BonusLong-Term Incentive
PlanMedical, Vision, and DentalLong- and Short-Term Disability paid
for by the companyHospital, Accident & Critical Illness
Insurance401k with a 100% match up to $1250 per year!Pet Insurance,
Home & Auto Insurance Discounts, Identity Theft Protection, Legal
Plans, etc.Paid Time OffFriendly & fun work environmentGreat
culture that encourages growthJob Description:
Provides quality internal and
external customer service by representing Vyve in a consistently
courteous and professional mannerResolves customer issues of a
complex natureDemonstrates a strong passion for selling Vyve
products and servicesMeets and exceeds monthly revenue sales
targetsGenerates and/or maintains departmental reports as
requiredServes as a mentor to other team members, providing
instruction, support and directionPerforms all duties of Retail
Sales Agent as necessary including:Performs the functions of a
Retail Sales Agent to include initiating contact with customers and
selling, resolving problems, answering questions, sending
correspondence, and generating reportsAccurately explains bills and
Company policies and procedures concerning prices, billing and
serviceDetermines customer needs and educates customer in order to
sell or upgrade servicesAccurately documents all sales/order
activity via online database systemProcesses customer payments
accurately and balances daily transactions according to established
cash management proceduresCollects delinquent accountsDemonstrates
integrity while accessing customer databases and/or paper reference
material to locate customer records and research account
historyIssues, receives, and maintains records of customer-premise
equipmentTroubleshoots service-related problems with customers;
tests customer-premise equipmentMay contact customers regarding
company servicesExercises positive and cooperative behavior that
promotes teamworkPerforms other duties as assignedAbility to travel
as needed Required Skills & Qualifications:
2+ years in customer service and/or
sales industry; phone or face-to-face contact with consumersAbility
to handle multiple tasksAbility to toggle between several different
programs and not get overwhelmedStrong organization and time
management skillsExcellent interpersonal skillsProficiency with
PCs, Microsoft Office Suite and general intranet navigationUse of
computers, keyboards and software applicationsAbility to type 35
wpmHigh School Diploma or GEDBi-lingual (a plus but not a
requirement!)
Vyve Broadband is an equal opportunity employer and do not
unlawfully discriminate against employees or applicants for
employment on the basis of an individual's race, color, religion,
creed, sex, national origin, age, handicap, disability, marital
status, veteran status, reserve or National Guard status, or any
other status protected by applicable law. -Powered by JazzHR
Keywords: Vyve Broadband, Tuscaloosa , Retail Sales Representative, Hospitality & Tourism , Aliceville, Alabama
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