Technical Support Specialist

Company: Apex Systems
Location: Vance
Posted on: February 20, 2021

Job Description:

Apex Systems has a great opportunity to get your foot in the door with a large manufacturing plant in Vance, AL. If you are interested please send your resume to Jeremy at Location: Vance, AL -ONSITE Duration: ContractJob overview Under general supervision, this position supports the production and maintenance operations department by monitoring the Body Shop through the various interface screens to identify and escalate faults and conditions which affect throughput. Duties and responsibilities --- Support Operations Team by Monitoring the interfaces to the PLC's, Robots, Conveyor Systems and AGV's to identify and escalate downtime issues --- Monitor fault time and aid production and maintenance to escalate to next level support--- Identify and analyze histogram models to determine if escalation to Maintenance TL is required --- Route bodies to CMM or weld destruct per plan via interface with PLUS and AGV systems --- Route bodies to Central Repair for product issues --- Act as Call Center if requested for next level support, either onsite support or offsite support --- Utilize digital interfaces such as iPortal, SFROG, ACC, NET Tool, FactoryTalk and APEX camera systems to monitor and deploy appropriate resources --- Uses Delphi to make changes to iPortal screens --- Provides feedback of improvement or optimization opportunities --- Writes adequate shift log and track data --- Willing to work a rotating, 12 hour schedule --- Willing to work weekends and holidaysEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or - provided by Dice

Keywords: Apex Systems, Tuscaloosa , Technical Support Specialist, IT / Software / Systems , Vance, Alabama