Platform Support Specialist/Statement Processor

Company: Argent Financial Group
Location: Birmingham
Posted on: February 18, 2026

Job Description:

Job Description Job Description Platform Support Specialist/Statement Processor Job Summary The Platform Support Specialist / Statement Processor is primarily responsible for building statement layouts and processing, reconciling, and distributing client statements produced on the AddVantage system. Supported Platforms FIS AddVantage Trust System and Web Portal FIS Investor’s View Envestnet Trading Platform and Web Portal DocuSign LexisNexis Duties and Responsibilities Statement Generation: Prepare, verify, and distribute monthly and periodic statements to Argent clients. Data Management: Maintain organized records, ensure data integrity, and support reporting needs. Issue Resolution: Investigate and resolve statement discrepancies and system and statement related issues. Platform Support: Assist the Platform Support team with user access maintenance and reporting as needed. This position reports directly to the Systems Administration Supervisor. Knowledge, Skills, and Abilities Strong interest in becoming highly proficient with the FIS (SunGard) AddVantage system High attention to detail with strong analytical, research, and communication skills Basic knowledge of financial markets and investments preferred Comprehensive understanding of accounting principles Ability to prioritize tasks, work independently, and meet objectives with minimal supervision Proven ability to identify, investigate, and resolve statement and system issues Credentials and Experience: College degree in Computer Science or business-related field preferred or Two years’ related experience or Equivalent combination of education and experience. Special Requirements: Willing to work a flexible schedule which may include overtime, holidays, and weekends as requested by management.

Keywords: Argent Financial Group, Tuscaloosa , Platform Support Specialist/Statement Processor, IT / Software / Systems , Birmingham, Alabama

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