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Centralized Services Team Lead

Company: Jobleads
Location: Greensboro
Posted on: May 3, 2021

Job Description:

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailingAccessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.Regular or Temporary:RegularLanguage Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Manage a team of Verification of Parties (VOP) analysts who are responsible for the validation of all parties associated with each mortgage transaction closed. Review and respond timely to all escalations from the VOP Analyst/Coordinator to ensure all closing dates are met. ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Review any failed Exclusionary Database Monthly testing results and work with EIS to research discrepancies. Advise VOP analysts to perform manual search of all exclusionary lists until Internal Exclusionary List Database is updated.2. Effectively communicate with the Fulfillment Centers, as needed, to provide necessary reporting and to obtaining additional information to clear escalations in a timely manner to ensure closing dates are met.3. Conduct proactive and effective pipeline management in accordance with performance standard expectations and regulatory requirements.4. Supervise staff to ensure team production goals are achieved with a high level of accuracy.5. Assist with special projects/tasks and provide support to other departments within the line of business, as requested by your manager.6. Monitor courses assigned through the Learning Plan to ensure all remain current on all regulatory courses required.7. Develop and maintain positive working relationships with other teammates, internal and external clients/business partners, and vendors.8. Provide appropriate coaching and mentoring to team members and manage disciplinary issues per Human Resource policies.9. Recruit, develop and retain high performing team members to ensure ongoing success in meeting department standards. QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. High School diploma or equivalent2. Five years of financial industry experience or equivalent3. Proven analytical and problem-solving capabilities4. Ability to manage and monitor the performance of others and provide quality coaching to improve performance.5. Ability to utilize a mortgage loan origination system6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.7. Excellent verbal and written communication skills Preferred Qualifications:1. Bachelor's degree in a business-related field2. Management/leadership experience3. Basic knowledge of Empower4. Basic knowledge of other Bank services and productsClick to enter text. OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting/Standing/Walking/Bending/Lifting? Sitting (if checked, indicate frequency) Constantly (More than 50% of the time)? Standing (if checked, indicate frequency) Occasionally (Less than 25% of the time)? Walking (if checked, indicate frequency) Occasionally (Less than 25% of the time) ? Bending (if checked, indicate frequency) Occasionally (Less than 25% of the time)? Lifting (if checked, indicate pounds) Up to 50 lbs.? Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.? Manual Dexterity / KeyboardingAble to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.? AvailabilityAble to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.? Travel (Must select one)Minimal and up to 10% Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. Assistance for Persons with Disabilities If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at 1-877-891-2510 or by email at careers@ . This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes. E-Verify Truist participates in E-Verify. In compliance with federal law, all candidates to whom a conditional offer of employment is made will be required to verify their identity and employment eligibility before beginning work at Truist. Please read the attached notices for important information about E-Verify. Notice to Staffing Agencies, Placement Services, and Professional Recruiters Truist Financial Corporation and its affiliates and subsidiaries have an internal Talent Acquisition Division. Truist may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Recruiters"). Recruiters are hereby specifically directed NOT to contact Truist employees directly in an attempt to present candidates - Truist's Talent Acquisition Division must present ALL candidates to hiring managers. To protect the interests of all parties, Truist will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Truist, including unsolicited resumes sent to a Truist mailing address, fax machine or email address, directly to Truist employees, or to Truist's resume database will be considered Truist property. Truist will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Truist will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Recruiters must obtain advance written approval from Truist's Talent Acquisition Group Manager to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Truist will not pay a fee to any Recruiter that does not have a signed Truist vendor agreement in place, dated no later than one year before the date of the resume submission in question. Recruiting vendor agreements will only be valid if in writing and signed Truist's Talent Acquisition Group Manager or his or her designee. No other Truist employee is authorized to bind Truist to any agreement regarding the placement of candidates by Recruiters. Truist hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of Truist's Talent Acquisition Group Manager. BY SUBMITTING A CANDIDATE TO TRUIST, RECRUITERS AGREE TO BE BOUND BY AND COMPLY WITH THIS POLICY. Equal Opportunity Employer Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. We're still hiring - it just looks a little different. For safety reasons, we've started using a lot more technology in our interview process. Here's how: Most interviews will happen digitally with our Modern Hire video tool. If you have technology concerns, please let us know so we can attempt to assist with finding a solution. If your future position requires an in-person interview or travel, we'll evaluate if it's possible to postpone. Digital onboarding is an option for many positions. We're still excited for new teammates to join, even if it's virtually. We are looking for ways to minimize the impact of these uncertain times on applicants' candidacy. We're all in this together. #TruistCares

Keywords: Jobleads, Tuscaloosa , Centralized Services Team Lead, Other , Greensboro, Alabama

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