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Senior Billing Software Analyst

Company: Incognito Software Systems Inc
Location: Tuscaloosa
Posted on: May 3, 2021

Job Description:

Job Summary:

The Senior Billing Software Analyst specializes in a specific technology, LOB, domain or industry. He/She is a Subject Matter Expert (SME) and therefore, utilizes experience and background to design solutions that meet the clients business needs.

Job Description:


  • Defines and documents technical requirements (system screens, rules, data, fields, configurations, etc.) - The System How
  • Designs solution to meet business needs by translating business requirements into system design specifications.
  • Analyzes defects to determine validity or if a requirement change is necessary; recommends and/or provides solutions utilizing new or existing technology.
  • Utilizes knowledge of Insuresoft products, configurability options, and available functionality to design appropriate solutions.
  • Creates technical use cases and configuration/end user documentation for new functionality.
  • Collaborates with Business Analysts, Client Services Analysts, and Developers on innovative solutions.
  • Provides product level support and serves as a point of escalation for client services.
  • Provides application subject matter expertise, utilizing component specific knowledge (billing, payment processing, general ledger, commissions, accounting, interface, LOB).
  • Collaborates and participates on implementations, including leading specification definition for new implementations.
  • Provides system training both internally and externally.
  • Serves as a mentor to other Functional Analysts.
  • Performs advanced configuration changes using the Composer product; Configuration may include changes to billing pay plans and fees.
  • Performs intermediate configuration changes to the system using Microsoft SQL.
  • Assists in Requirement and Defect Testing as assigned.
  • Participates and/or leads internal and external discussions regarding system functionality.
  • Builds trusting relationships with both internal and external clients.
  • Performs other duties as assigned.


  • AS Degree in Business, MIS or related field, or equivalent, relevant work experience.
  • 8+ years of experience in software development or other, related field OR the P&C insurance industry.
  • 5+ years of industry experience in insurance billing or banking.
  • Proficiency in MS Office Applications.
  • Ability to write and execute basic to medium complexity SQL queries.
  • Understands product life cycles, release schedules, organizational structure, and business goals/objectives.
  • Excellent organizational, written, and communication skills; ability to communicate with all levels of employees both internally and externally.
  • Ability to reason logically and use judgement to provide detailed solutions under tight deadlines.
  • Takes initiative and is flexible in providing solutions to clients.
  • Works under minimal supervision.


  • Works 40+ hours per week. Willingness and abilityto travel up to 25%.
  • Availability to be on call or work after hours on occasion, as required.
  • Mostly sedentary. Regulated indoor environment - natural and/or florescent lighting.
  • Open concept work environment light to moderate noise activity.

Worker Type:

Number of Openings:


Posted 7 Days Ago

Full time


About Us

Insuresoft is a Microsoft Gold Certified Partner and independent software vendor delivering insurance software to the property and casualty insurance industry. Since 1994, Insuresoft has been offering a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, with an office in Tuscaloosa, Alabama and Worcester, Massachusetts.

Our Difference
Our employees make the difference. By blending the most talented developers, business analysts and technical evangelists with a wealth of insurance savvy subject matter experts, Insuresoft offers unmatched expertise and demonstrated commitment to our customers every day. We take the time to understand our clients business and operational goals. From entering into additional states to adding lines of business, Insuresoft helps drive technology revenue for customers.

Proven Technology
The release of Diamond v530.x is testament to the advances Insuresoft has made since its inception as a simple solution for processing policies for insurance carriers in the P&C industry. Based entirely on Microsofts .NET framework, Diamond offers more accessible, extensible and faster implementation applications than ever before. Diamond Composer, a cloud-based, configurable, self-service, highly scalable solution, puts product maintenance and design in the hands of the business user.

Excellent Benefits
Insuresoft offers a range of benefits to our employees including medical, dental, vision and life insurance premiums. We also offer a selection of additional voluntary benefits. With generous paid time off and a laid-back work environment, Insuresofts benefits are a great addition to your salary!
Medical / Dental / Vision / Life *Including Life for Dependents
401(k) with Employer Matching
Paid Vacation, Holidays, & Sick Days
Short Term & Long-Term Disability Plans
Supplemental Insurance Options
Flexible Spending Account Administration for Medical/Dependent Expenses
Free Beverages & Casual Dress Code
Tuition Assistance & Microsoft Certification Program

Policy Processing Systems Technology Corporation (Insuresoft)?is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.

Keywords: Incognito Software Systems Inc, Tuscaloosa , Senior Billing Software Analyst, Other , Tuscaloosa, Alabama

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