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Control Room Tech

Company: Apex Systems
Location: Vance
Posted on: May 3, 2021

Job Description:

If interested in the below positions please email Ked Bailey at kbailey@apexsystems.com.

Job Description

Responsibilities

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, radio calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Requires a degree in a related area or 2 years of experience in the IT field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected.

Skills

2 year of experience in an IT environment supporting end users.

Windows Operating System Installation and Troubleshooting experience

PC Hardwar/Software Troubleshooting experience

Understanding of Communication methods and the utilization of such methods

Windows based PDA/Barcode Scanner Device troubleshooting

Wireless Device Troubleshooting

Sharepoint Experience

Customer service oriented approach.

A+ Certication a plus

ITIL Certification a plus

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.

Keywords: Apex Systems, Tuscaloosa , Control Room Tech, Other , Vance, Alabama

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