Field Operations Administrator

Company: Signet Jewelers Limited
Location: Akron
Posted on: May 3, 2021

Job Description:

We are the worlds largest retailer of diamond jewelry and the worlds largest specialty jewelry retailer, with #1 market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Piercing Pagoda and JamesAllen.com.

ALL ARE WELCOME HERE :

Signet is a people company this means that we put our customers and our employees at the center of everything we do. Our culture celebrates diversity and inclusion, while uniting around a common mission and distinct privilege of helping our customers Celebrate Life and Express Love. We strive to make sure that our 35,000 employees have professional, personal and social development opportunities to unleash their full potential and have equal opportunity for advancement, regardless of their gender, race, sexuality or any other aspect of their background. At Signet, we nurture an inclusive environment where employees feel safe, supported and empowered at work each day. We do not and will not tolerate any behavior that undermines this effort.

JOB SUMMARY:

Responsible for providing administrative support to the VPs in Field Operations Administration and the Operations Administration Team. Responsible for maintaining an advanced knowledge of the field operations department for comprehensive knowledge of the field protocol.

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Provide strategic daily administrative support for vice presidents of field operations administrative including coordination of calendars, travel arrangements, meeting arrangement and notes, compiling sales data and reports, review and process travel expense reports. Prepare reports, memos, documents, presentations, and other correspondence as directed by Field Operations Administration VPs. Monitor departmental expenses to adhere to department budgets. Resolve issues as needed and notify correct Field Operations Administration VPs of any discrepancies. Provide updates and other correspondence to Senior Leadership.
• Develop and maintain a productive relationship within Store Operations, Operations Administration, and other departments within the company, district managers, and field employees. Know organizational policies, practices, and procedures to ensure appropriate administrative protocol at all times. Works collaboratively across functional areas and levels of the company to quickly understand business problems.
• Assist banner project managers with tactical support to deliver on Key Priorities Assists Project manager with establishing and follow-up on project deadlines. Prepares status updates and project summaries. Attends project meetings and collaborates with cross-functional teams to create solutions and to provide field perspective/. Supports project managers in the alignment of project resources to drive excellence in project planning, delivery, and closure activities inclusive of lessons learned, knowledge transfer, archiving of documents, etc. Generates and receives confidential and sensitive information/files, ensures that information is securely maintained and archived.
• Consults and contributes to Operations special projects, completing tasks as necessary. Develops and manages project plans associated with Operations Projects, corporate initiatives, and other field-related projects. Coordinates special projects and other corporate initiatives for Operations Administration. Creates and manages project plans for projects as needed. Coordinates day to day activities associated with assigned projects to ensure goals/objectives are accomplished and deadlines are met. Work as liaison among project stakeholders to gather information and move projects forward. Creates and maintains comprehensive project documentation, plans and reports. Supports creation and updates to Microsoft Office documents and Smartsheet. Schedules on-going and on-time meetings between business partners.
• Create ad-hoc reports and analysis and communicate finding through reports, discussions, and presentations. Organize and document analysis and results Builds standardized queries and reporting for efficiency in future queries Responsible to make analysis presentations to Directors/VPs both verbal and written. Responsible for making independent decisions when faced with options of where and how to pull data for analysis. Completes analysis on own without extended rework due to errors.
• Performs additional duties and projects as assigned

POSITION QUALIFICATIONS:

Education Required: Associate or Bachelor degree preferred

Required or Acceptable Job-Related Experience: Strong administrative and/or office related experience, project experience

Years of Job-Related Experience Required: 2+ years supporting Vice President or above

Technical/Other Skills Required: Must be a self-starter capable of handling multiple tasks with a high degree of urgency in a fast-paced environment. Complete confidentiality on important business projects. Strong proficiency in Microsoft software. Written and verbal communication and presentation skills. Ability to support multiple VPs. Demonstrated multi-tasking and problem-solving ability. Works independently. Strong organizational skills.

BENEFITS & PERKS :

• 401(k) matching after one year of employment
• Generous PTO + company holidays
• Diversity programs
• Paid subscription to PlateJoy
• Much more!

Full time

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About Us

At Signet, we are a people Company. Our Mission "Celebrate Life, Express Love." and our Core Values guide how we treat customers and all Team Members.

We're ONE Company, proud of our rich heritage, international presence, marketing leadership through our successful retail brands, and well planned vision for continued growth and success.

Our shared commitment to continually improve and to work hard for our customers and one another creates opportunity for each of us.

Keywords: Signet Jewelers Limited, Tuscaloosa , Field Operations Administrator, Other , Akron, Alabama