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Salesforce CPQ and Billing Developer

Company: User Testing
Location: Eldridge
Posted on: May 6, 2021

Job Description:

About UserTesting: What makes the difference between a product that's engaging, compelling, and easy to use and one that's frustrating, broken, and complicated? The answer is user experience. Here at UserTesting, our mission is to help our customers create great experiences. We enable every organization to deliver the best customer experience powered by human insight. UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting's on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital, and customer experience executives, designers and UX researchers confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. UserTesting will continuously invest in your education with a reserved and generous budget and the tools necessary to do the job the right way. We also provide unlimited paid time off. Job Description Salesforce CPQ and Billing Developer will join our Enterprise Systems Team to primarily support our internal teams, including Sales, Deal Desk,Finance and engineering initiatives. This is a critical role, supporting teams who can help Scale our business, implement and manage Salesforce CPQ and Billing modules and support our rapidly growing customer base. Your mission will be to ensure the Quote to Cash process is architected and implemented to be scalable and prevent business disruption. This role requires a strong understanding of the Quote to Cash Process and ability to manage all critical Issues aligning with stakeholders. Responsibilities will include the daily administration and new rollouts of our Salesforce CPQ and Billing modules. Responsibilities:

  • Certified Salesforce CPQ developer with at least 5+ years of experience and good techno-functional exposure in Sales Cloud and CPQ.
  • Strong Salesforce CPQ and Billing technical expertise
  • Someone with Good understanding of Business requirements and converting it to solutions for the Development team.
  • Understanding of RevRec,Finance business processes is a Key for this role
  • Ability to configure Rules and Objectives in support of CPQ and Billing business processes
  • Experience implementing CPQ and Billing packages. (Experience with common billing processes and operations practices such as: product and pricing models, discount schedule, consumption schedule, subscriptions, usage, invoicing, bill cycles and processing, payments, credit notes, debit notes, customer disputes, adjustments, AR, taxation, collections, and revenue recognition)
  • Strong Salesforce Developer / Administrator experience to support multiple Salesforce projects
  • Experience with Apex development, custom app development and lightning experience
  • Knowledge of CI Lightning Components and Framework will be preferred.
  • Strong understanding of Quote to cash process,ability to propose long term scalable solutions
  • Worked in an Agile software development environment
  • Good knowledge of Integration/API life cycle & Methodology
  • Demonstrate understanding of how various issues affect the overall outcome of projects
  • Manage and maintain a collaborative working relationship with stakeholders and consistently deliver high-quality services
  • Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results
  • Track and report project status using JIRA and Confluence to stakeholders and management teams
  • Manages and maintains a collaborative working relationship with business stakeholders and consistently deliver high-quality services
  • Ability to Prioritize multiple tasks effectively and deliver the results in a timely manner Required Skills :
    • Experience with configuration & implementation of Salesforce Steelbrick CPQ Cloud, including quoting process, pricing bundles and workflows.
    • Minimum 2 to 5 years of experience in Salesforce CPQ projects.
    • Salesforce Dev and CPQ certified experience
    • Billing certification or NetSuite Experience is a huge plus
    • Hands on Experience with CPQ and Billing Solutions. At least 1-3 successful completions of CPQ and Billing full cycle Implementation
    • Experience with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, and Lightning UI and other configuration related activities
    • Firm understanding of Salesforce best practices and implementing the changes based on the standards.
    • Documents and analyzes required information and data for Salesforce CPQ projects
    • Elicits requirements, prepares specifications, business processes, and recommendations
    • Communicates project status to management, and elevate project concerns to appropriate internal project sponsors
    • Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope
    • Designs and develops code for the realization of required functionality. Identifies and documents system deficiencies and recommend solutions
    • Ensure deliverables meet technical requirements as well as business expectations and brings forward recommendations on projects to achieve even greater results
    • Tracks and reports project status to management and project teams, Prioritizes multiple tasks effectively
    • Skilled with technologies such as, Salesforce Steelbricks CPQ Cloud, with experience in quoting process, pricing bundles and workflows
    • Prior experience with the configuration & implementation of Salesforce CPQ
    • Advanced knowledge and hands on configuration experience (Workflows, Flow, Process Builders are preferred
    • Hands on Experience with CPQ and Billing Solutions Architect. At least 3 successful completions of CPQ and Billing full cycle Implementation
    • Extensive experience with enterprise architecture best practices and goals
    • Experience in enterprise system design, implementation, and integration
    • Experience in version control systems (Git, Subversion, etc.)
    • Strong communication and interpersonal skills
    • Good leadership and motivational skills
    • Being able to work with globally distributed teams and vendor resources Why you'll love working for UserTesting: We're honored to be named a 2020 Inc. Best Workplace, and named to Deloitte's Technology Fast 500 List, among a variety of other awards. Joining UserTesting means being part of a passionate team focused on transforming the way companies learn about their users. Founded in 2007 and backed by Accel and OpenView, User Testing is headquartered in San Francisco with offices in Atlanta and Edinburgh. To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Besides a great work environment and the opportunity to change the world we're also growing fast - join us!

Keywords: User Testing, Tuscaloosa , Salesforce CPQ and Billing Developer, Other , Eldridge, Alabama

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