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Patient Services Coordinator

Company: Kindred Healthcare, LLC
Location: Greensboro
Posted on: June 9, 2021

Job Description:

Search for Job Title, Keywords, or Military Job Title/Code Search for City, State, Country, Zip CodePatient Services Coordinator | Kindred at Home JobsWhen you join the Kindred at Home team, you become part of something bigger. We are the nations leading provider of comprehensive home health, hospice, and non-medical home care services. Our team delivers compassionate, high-quality care to patients in their homes or places of residence, including non-medical personal assistance, skilled nursing, rehabilitation, hospice and palliative care. Now more than ever, people in your community need in-home healthcare. Our team helps to keep them safely at home, during moments that matter most to them. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.Our Employees Matter.We believe a world-class patient experience is enabled by an exceptional employee experience. And, committed to fostering an amazing employee experience at Kindred at Home. Our people are our greatest resource and asset, and we are committed to helping our employees thrive and fulfill their personal and professional goals.We offer:Competitive pay and 401kEmployee Assistance ProgramCenters of Excellence ProgramEducational AssistanceClinical ladder for professional credentialing and advancementTalent focused FrameworkTargeted personal and career development planningThe Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff managementManages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker itiates infection control forms as needed, sends the HRD the completed Employee Infection Report to upload in the worker console.Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales pletes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection pletes requested schedules for all add-ons and applicable orders:Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.Schedules TIF OASIS collection visits and deletes remaining schedule.Reschedules declined or missed (if appropriate) visits.Processes reassigned and rescheduled visits.Ensures supervisory visits are scheduled.Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.Verifies visit paper notes in scheduling console as needed.Assists with internal transfer of patients between branch offices.If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.If clinical, may be required to perform patient visits and / or participate in on-call rotation.Required SkillsMust possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.Must have at least 1 year of home health experience.Prior packet review / QI experience preferred.Coding certification is preferred.Must possess a valid state drivers license and automobile liability insurance.Must be currently licensed in the State of employment, if applicable.Required ExperienceJoin Our Team!Check out our video to get a glimpse of a day in the life of our Home Health team - Home HealthTo learn more, please apply online. Our Recruiters are ready to help you start a new and rewarding career with Kindred at Home.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.This position is located at 3150 N Elm Street, Greensboro, NC. View the Google Map in full screen.Job Category: Administrative and ClericalI work with a truly exceptional team that excels in communicating with and supporting one another. We are trusted to use our expertise and intuition to provide exceptional patient care.I love having the opportunity to be a comforting light to others in a time of darkness.Kindred at Home allows me to completely embrace my passion for being an occupational therapist. We are able to be client centered, creative, flexible and everyday has a different challenge that keeps me growing as a clinician and as a person.What I love most about being a Kindred at Home clinician are my co-workers. I am privileged and honored to work with a diverse group of compassionate people.I love the team work, camaraderie, love of job and feeling of fulfillment due to working together...having the opportunity with such talented coworkers who I learn from every day.I love being able to help others. It is a blessing to make others feel worthy and loved. Helping other see the good in each day.I love that we are such a large forward looking company with layers of resources, and I am fortunate enough to work in a small branch where it feels like family here.I work with a truly exceptional team that excels in communicating with and supporting one another. We are trusted to use our expertise and intuition to provide exceptional patient care.I love having the opportunity to be a comforting light to others in a time of darkness.Kindred at Home allows me to completely embrace my passion for being an occupational therapist. We are able to be client centered, creative, flexible and everyday has a different challenge that keeps me growing as a clinician and as a person.What I love most about being a Kindred at Home clinician are my co-workers. I am privileged and honored to work with a diverse group of compassionate people.I love the team work, camaraderie, love of job and feeling of fulfillment due to working together...having the opportunity with such talented coworkers who I learn from every day.I love being able to help others. It is a blessing to make others feel worthy and loved. Helping other see the good in each day.I love that we are such a large forward looking company with layers of resources, and I am fortunate enough to work in a small branch where it feels like family here.I work with a truly exceptional team that excels in communicating with and supporting one another. We are trusted to use our expertise and intuition to provide exceptional patient care.Join Kindred at HomeIf you have a passion to apply your skills and talents to provide compassionate and quality care to our patients and desire to grow and develop personally and professionally, this is the place for you. Our recruiters are ready to help you start a new and rewarding career with us.Keep up with Kindred at Home by following us on social media. Our social community provides valuable information you look for when making healthcare decisions.Kindred at Home 3350 Riverwood Parkway, Suite 1400 Atlanta, Georgia 30339

Keywords: Kindred Healthcare, LLC, Tuscaloosa , Patient Services Coordinator, Other , Greensboro, Alabama

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