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Patient Advocate (Medicaid Eligibility)

Company: Cognizant
Location: Tuscaloosa
Posted on: June 9, 2021

Job Description:

Patient Advocate (Hospital based)

Cognizant (formerly Bolder Healthcare Solutions) is currently hiring for a hospital-based Patient Advocate to join our team in Northport, AL. We are currently hiring for full-time schedules and are seeking professional, motivated individuals who are passionate about helping those in need.

Schedule: full time, Monday-Friday 8:00am 4:30pm

Position Description:

The Patient Advocate will assist patients in a hospital setting with applications for benefits through Medicaid, Social Security Disability and/or hospital charity program assistance. We ensure that Medicaid, Social Security, County Indigent or other types of eligible funding for health care services is received for patients onsite at a local hospital. This includes assisting the patients and others to complete forms, applications and other paperwork. Other duties will be assigned.

Responsibilities include but are not limited to:

Collect and review patient information to determine patient's eligibility for Medicaid and charity programs Prepare documents; review for accuracy and completeness Provide technical assistance on agency issues, services, program(s) Maintain and/or create files or record keeping systems. Sort, label file and retrieve documents or other materials Ensure adequate documentation is maintained Manage caseload (uphold daily productivity standards) Computer proficiency skills are required Retrieve, sustain and communicate all designated reports Maintain database (This would include documentation of face-to-face and telephone patient contacts. Daily goals will be assigned and monitored) Develop and maintain professional relationship with hospital staff

Qualifications - External


High school diploma or equivalent is required Degree preferred but not required Bilingual in Spanish/English is preferred Must have valid drivers license and willing to travel locally if needed Background in Social Services or Customer Service is preferred We are seeking professionals who are compassionate about helping those in need Previous experience working with AL Medicaid eligibility and/or in a medical office setting is an advantage Experience with EPIC system is preferred Must have the ability to maintain and respect confidentiality and HIPAA guidelines Must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managerial skills Flexibility is a must in both schedule and job duties A wide variety of Medical/Financial Benefit Plans are available to all full-time employees of Cognizant and are available on the 1st day of employment.

Earn 17 Days PTO during your first 12 months 10 Paid Company Holidays Employer paid Life Insurance 401K with Employer matching Choice of 3 different Health Insurance Carriers Other benefits include but not limited to, plans and discounts for transportation, child care, employee assistance program, family support programs, Pet insurance, auto and home insurance and cell phone carrier discounts.


Domain Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Provider enrollment NA Required * Proficiency Legends

Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Keywords: Cognizant, Tuscaloosa , Patient Advocate (Medicaid Eligibility), Other , Tuscaloosa, Alabama

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