Posted on: June 12, 2021
As the front-line representative of Trustmark, this retail
branch position provides outstanding customer service to our
clients by processing transactions accurately and efficiently, and
by resolving issues according to Trustmark's policies/procedures.
The position will also promote Trustmark's products and services,
while exercising good judgment and discretion in a professional
- Accurately process routine transactions including but not
limited to cashing checks, depositing money, credit card and ATM
transactions, money orders, travelers' checks, official checks and
- Continually safeguard the bank's assets and security of the
working environment, securing large dollars and balancing the
teller window daily. Work with a high degree of accuracy.
Investigate and resolve all outages.
- Exercise good judgment and discretion while performing within
the bank's guidelines, policies, procedures and performance
- Interact with customers and clients in a professional positive
manner, building rapport, meeting customer needs, and ensuring
quality customer service and outstanding customer satisfaction and
- Identify customer needs for bank products and services,
matching products and services to those needs, and responding
persuasively to customer questions and objections. Listen for
referral opportunities and appropriately refer them to platform
personnel or other lines of business. Provide banking solutions
through superior sales and service. Consistently meet and exceed
sales referral goals set by management.
- Contribute to meeting branch and company goals and
- College degree completed or currently being pursued and
Keywords: Trustmark, Tuscaloosa , Teller, Other , Centreville, Alabama
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