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Customer Service Representative I

Company: Waste Industries
Location: Tuscaloosa
Posted on: January 10, 2022

Job Description:

Job Summary:

Oversee branch maintenance program in an efficient, safe and proper manner by providing leadership and coordinating and directing employee activities engaged in servicing and repairing equipment and vehicles. Establish open communication and work closely with operations in order to ensure the delivery of safe, working equipment.

Essential Functions:

* Oversee responsibilities and coordinate efforts of Shop Foremen and satellite shop facilities if applicable.
* Directly supervise all employees in the maintenance department through planning and directing work of all shop personnel.
* Make repairs to vehicles and equipment if needed and follow-up on all repairs made by the maintenance staff.
* Establish and enforce a preventative maintenance program to ensure equipment is in safe and operable condition by planning and scheduling all preventative maintenance work, scheduling repairs and following up on equipment condition once repairs are completed.
* Maintain all vehicle inspection, maintenance and safety records required by federal, state or local agencies and Company policies.
* Ensure that all work and the shop facility is compliant to Waste Industries and OSHA safety standards
* Ensure that Safety Lane is operating and running in an efficient manner
* Confer with Operations Supervisor/Management to arrange for equipment to be released from service for inspections, service and repair.
* Schedule and conduct safety meetings and document attendees and topics covered. Ensure employees follow safety guidelines and perform duties in a safe manner.
* Maintain cost-effective inventory of all supplies and parts and authorize and arrange for purchase of supplies, tools, parts, etc.
* Oversee the maintenance and appearance of the shop facility and grounds.
* Ensure cleaning and maintenance of service and pick-up trucks and cleanliness of shop facility and grounds.
* Track fuel use, order fuel as needed and compile information for monthly fuel report summary on all trucks and service pick-ups and give to Branch Manager on first day of every month.
* Track expenses across all product lines.
* Review work orders and VCR's daily.
* Run queries for inventory/part cost and enter adjustments
* Send Area Controller all required reports on a monthly basis.

Education, Training, Experience and Licensing/Certification Requirements:

* High School Diploma or GED required
* Completion of DOT certification for air brake inspection and adjustment and certification for Annual Vehicle Inspections.
* Possess Class B Certified Driver's License (CDL) within 6 months of hire
* Prior supervisory experience in a shop or maintenance setting desired.

GFL Environmental is an Equal Opportunity Employer. We will make reasonable accommodations to enable employees to perform their jobs.

Keywords: Waste Industries, Tuscaloosa , Customer Service Representative I, Other , Tuscaloosa, Alabama

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