Credit Balance Sr. Patient Account Representative

Company: Guidehouse
Location: Birmingham
Posted on: May 19, 2025

Job Description:

Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do:

• The Senior Patient Account Representative is expected to perform specific areas of credit balances, account resolution, adjustment posting, adjustment refunds and scanning as required.
• This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives.
• This position is responsible for verifying that overpayments are returned to the appropriate payer/payee and adjustments are posted accurately to reconcile credit balances, ensuring customer satisfaction, demonstrating the ability to find solutions to problems, keeping management informed of patterns regarding overpayments and or other issues with specific payers.
• Senior Patient Account Representative has an extensive knowledge of billing, managed care, and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required to reconcile credit balance accounts.
• This position performs all related job duties as assigned.What You Will Need:
  • High School diploma.
  • 1-3 years credit balance/billing experience in healthcare field.What Would Be Nice To Have:
    • Metrix system knowledge
    • Waystar Billing System knowledge
    • Excellent communication and interpersonal skills
    • Experience with Microsoft Excel and Word.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:
      • Medical, Rx, Dental & Vision Insurance
      • Personal and Family Sick Time & Company Paid Holidays
      • Position may be eligible for a discretionary variable incentive bonus
      • Parental Leave
      • 401(k) Retirement Plan
      • Basic Life & Supplemental Life
      • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
      • Short-Term & Long-Term Disability
      • Tuition Reimbursement, Personal Development & Learning Opportunities
      • Skills Development & Certifications
      • Employee Referral Program
      • Corporate Sponsored Events & Community Outreach
      • Emergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . - Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. - Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.See Guidehouse Privacy Policy at https://guidehouse.com/privacy-policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Keywords: Guidehouse, Tuscaloosa , Credit Balance Sr. Patient Account Representative, Other , Birmingham, Alabama