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Wax Specialist

Company: European Wax Center
Location: Tuscaloosa
Posted on: August 15, 2019

Job Description:

Job - Wax Specialist

About the Role

The role of a Wax Specialist is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. A Wax Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services. As a licensed skin care specialist, they're also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio, Strut 365---.A Wax Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Wax Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin.

Responsibilities



  • Providing the highest quality wax service while maintaining a cheerful and positive attitude.

  • Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous Process---.

  • Responsible for educating all guests on European Wax Center's product portfolio, Strut 365--- and demonstrating products on guests.

  • Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.

  • Responsible for educating guests on current in-center promotions.Establish and maintain professional relationships with guests.

  • Responsible for maintaining a thoroughly clean wax suite at all times.Retain guests through pre-booking.

  • Responsible for maintaining and exceeding center and individual goals.

  • Responsible for adhering to the assigned schedule by management and availability provided during application process.

  • Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.

  • Adhering to the reservation book managed by the GS Associate.

  • Responsible for arriving to work on time wearing the appropriate dress code and nametag.

  • Participation in community events and street team marketing when requested.

  • Participate in all Weekly Strut Sessions (If Strut Session is on a day an associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).

  • Participate on Strut Bloomfire by actively commenting on questions and posts.

  • Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.

  • Responsible for following all corporate policies and procedures.


    Qualifications



    • Must hold a current Full Service Specialist or Cosmetology License.

    • Willing to learn and perform new waxing techniques.

    • Comfortable performing all body and facial waxing services offered at EWC.

    • Ability to work flexible days and hours.

    • Ability to work weekends.

    • A positive, friendly, upbeat and personable demeanor.

    • Ability to receive and implement feedback.

    • An ability to work independently with limited supervision.

    • Ability to work in a fun, fast-paced environment.

    • A professional appearance at all times.

    • A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.

    • Full understanding of the EWC values, vision and strategy.

    • Sales experience is preferred.

    • Required license or certification: Cosmetology

Keywords: European Wax Center, Tuscaloosa , Wax Specialist, Other , Tuscaloosa, Alabama

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