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IT Technician

Company: Bolta US
Location: Northport
Posted on: January 16, 2022

Job Description:

Job Description Main Objective of Position The IT Support Technician will work with the IT department on a variety of tasks and assignments including assisting with providing qualified 1st level support for users in the organization. The Intern will be provided with an opportunity to receive hands-on training in IT while working closely with IT management and receiving professional development training. Tasks and Responsibilities (max. 10) Experience using BI tools Assist with providing 1st level support for users in the organization in order to swiftly rectify incidents and problems with IT systems Help with recording of incidents in the support tool for documentation and traceability purposes Assist with providing support to users in technical matters and answering queries regarding the use of available IT equipment Assist in the creation and management of IT properties and tools. Perform basic hardware repair and replacement. Setup, maintain and troubleshoot company cell phones. Assist team members with Wi-Fi connectivity challenges. Configure and deploy company computers Assist IT System Specialist with IT related projects Professional Experience (Years/ Experience) Pursuing a Bachelor's degree in Information Technology or a related field from an accredited college or university Must be a rising Junior or Senior Must have a 3.0 or higher grade point average Specialized Knowledge, Skills, and Requirements Must be a self-motivated individual Ability to commit to a 20 hour per week work schedule Excellent and effective written and verbal communication skills with attention to detail Ability to work independently or in a team within an open office environment Strong research and analytical skills Ability to meet physical demands of the position, which may include: climbing stairs/ladders, stooping, kneeling, crouching, walking, standing, and lifting. Ability to safely work in areas that are subjected to hazardous chemicals and machinery. Must have network knowledge Physically capable of lifting, pulling, pushing up to 50 pounds without injury. Ability to work in a non-climate controlled environment.

Keywords: Bolta US, Tuscaloosa , IT Technician, Professions , Northport, Alabama

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