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Dispatcher

Company: Ambulnz
Location: Tuscaloosa
Posted on: January 16, 2022

Job Description:

DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We're revolutionizing the delivery of healthcare and we need Dispatchers to join us!

Dispatcher Job Responsibilities:

* Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards.


* Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.


* Coordinate the Work and Activities of EMTs.


* Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public.


* Receive, prioritize, and dispatch calls in the CAD system.


* Provide top tier customer service to medical facilities, the public, and our EMTs.


* Gather patient billing information and appropriate billing signatures.


* Roll up your sleeves and get things done!


* Maintain professional demeanor in the office and while on the phone with customers.


* Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities.


* Intakes a large call volume, triages to determine appropriate level of care and coordinate transport.



Were looking for dispatchers who may have some of the following qualifications:

* High school diploma or general education degree (GED)


* Proven experience as a dispatcher in a relevant field (EMS/ Clinical background is preferred)


* Emergency Medical Technician training and certification (preferred)


* Tech-savvy with knowledge of computer aided dispatch software (CAD)


* Fast typing with experience in data entry


* Knowledge of procedures and guideline for emergency situations


* Proficient in English (oral and written)


* Outstanding organizational and multitasking abilities


* Active listener with excellent communication skills


* Sound judgement and critical thinking



What's in it for you?

* A friendly work environments that encourages respect


* An opportunity to work closely with proven executive team, board, and serial entrepreneurs


* An environment that embraces a "work hard-play hard" culture and has fun


* Team members love what they do and are willing to go the extra mile to help our patients


* Competitive compensation and benefits package (with company contribution)


* Company sponsored team building events


* Flexible schedules


* Stations stocked with unlimited snacks and drinks


* Paid time off


* Employee perks and discounts



Benefits:

* Medical
* Dental
* Vision
* PTO
* 401K Plan

Compensation: Hourly BOE

Job Type: Full-time

EEO/AAP Statement:

DocGo is an equal opportunity employer.

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: Ambulnz, Tuscaloosa , Dispatcher, Professions , Tuscaloosa, Alabama

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