Service Technician - Entry Level

Company: Spectrum
Location: Tuscaloosa
Posted on: September 21, 2023

Job Description:

Field Technician I (TCB165)**Shift may begin as early as 8am and end as late as 9pm, including one weekend day** Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Tech I position here at Spectrum. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base. As a Spectrum Field Tech I , youre the face of Spectrums products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment. You will perform basic to installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Tech I will also be trained to complete reconnects. WHAT OUR FIELD TECHS ENJOY MOST Working in the field Building relationships both internally and externally You will be working in a field-oriented role which requires you to work outdoors, using hand tools, and being in a variety of working conditions and locations . Technical acumen and/or customer facing experience is a plus but not required Problem solver with a technical aptitude, computer and software application use Valid Drivers license with satisfactory driving record within company standards required We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, youre joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.by Jobble

Keywords: Spectrum, Tuscaloosa , Service Technician - Entry Level, Professions , Tuscaloosa, Alabama